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Standardization Versus Personalization

 Essay about Standardization Versus Customization

Nowadays most of the industries are usually using standardization and modification for their business. The standardization can be defined as formulation, publication, rendering of rules, and guidelines for prevalent and repeated use. It uniform the techniques, technical, skills, processes and criteria to let the process of a piece become easier and more quickly. However , personalization is different match up against standardization. The definition of customization is procedure the work according the requirements of an person for the satisfactions. These kinds of system is normally high on cost because it simply specifies on the product until the customer meet for what he needed. From this essay, we will capable of know more about the two of these systems by using the examples of McDonald and Subway. Most of the food industries now are using standardization for their business. The standardization includes of the menu, stand layout, inviting guest, interior design, hygiene, and the product. McDonald is a good case in point to support this product. McDonald outfits the staff by putting on the same consistent. All of the McDonald in the whole universe are using similar recipe to process the product. That means no matter which McDonald all of us go, the taste of the item and the size will be the same. Besides that, the way personnel welcoming visitor also are standardised. All the personnel are train to be courteous and always laugh when satisfy the guest. This could let the customer feel more pleasant and will be even more patient when waiting for all their food. If the staff will not likely smile and their behavior is extremely bad, the guest is likewise affected by employees and will takes place some difficulty like quarrel. The advantages of standardization are definitely more efficiency, predictability and calculability. When we standardize everything, every work is going to process quickly. For example , McDonald divided all their staffs in to many part. Each of the person will only have to do the part this individual in charge. About the calculability, because all the stuff are getting...

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