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Resume

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| Gokulraj Ramachandraraja |Email: [email protected] com

Professional Target

A result focused, highly determined and enthusiastic IT Professional seeking a great opportunity in Information Technology wherever I will be in a position to utilize my personal skills and talents in a challenging and exciting environment.

Profile

вќ– An extensive hands-on experience in Technical Support and Troubleshooting computers. вќ– Excellent problem solving expertise and method oriented.

вќ– Capability to interact and promote expertise with other team member. вќ– Capability and motivation to master new solutions quickly. вќ– Highly committed dynamic and ability to meet up with deadlines within the fast paced conditions. вќ– Self-starter, result focused responsible team member and co-operative individual.

Technological Profile

вћў Components: Excellent expertise in Putting together, Installing, Configuring, Troubleshooting Desktop PCs and Laptops. вћў Microsoft: Good knowledge using setting up and fine-tuning Windows 2000, XP and Window six. вћў Good working understanding of Microsoft Lively directory and Microsoft Exchange machine. вћў familiarity with TCP/IP, DNS, Network Wiring, Network Equipment (Hub, Switches) вћў Recovery and Backup: Norton Ghosting, Acronis Accurate Image, Scoot Drives вћў Diagnostics, Anti Virus and Anti Spyware Applications: ERD Commander, Hirens, Norton Net Security, The security software Internet Security Suite, Ad-aware, Spy Sweeper and Malware. вћў Understanding of Citrix and VMware

Educational Qualification

вњ“ B. At the. S. [Bachelor of Electronic Science], Madras University, India.

Work Experience Profile

Tech support team Analyst – Netkeepers Incorporation, Markham, ON

May 2011 – Marly 2013

вќ– Install, set up and configure computers, monitors, network system and peripherals such as ink jet printers, scanners and related equipment вќ– Troubleshoot problems...

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